Last Updated: April 6 2023
- Information We Collect
We may collect two types of information about our users:
a) Personal Information: Personal information includes any information that can be used to identify you personally, such as your name, email address, postal address, telephone number, and payment information. We collect this information when you voluntarily provide it to us, such as when you create an account, make a purchase, or sign up for our newsletter.
b) Non-Personal Information: Non-personal information is data that cannot be used to identify you personally. This may include information about your device, browser, and browsing activities on the Site, such as your IP address, browser type, operating system, referring/exit pages, and other similar data. We collect this information to better understand how visitors use our Site and to improve the user experience.
- How We Use Your Information
We use the information we collect for various purposes, including:
a) To provide, maintain, and improve the Site and our services;b) To process transactions and fulfill orders;c) To communicate with you, such as sending newsletters, updates, and promotional materials;d) To respond to your inquiries and provide customer support;e) To personalize your user experience and tailor our content to your interests;f) To monitor and analyze usage and trends to improve the Site;g) To maintain the security of the Site and protect against fraud;h) To comply with legal requirements and enforce our terms and conditions.
- How We Share Your Information
We may share your information with third parties under the following circumstances:
a) Service Providers: We may share your information with third-party service providers who assist us in operating the Site, conducting our business, or providing services to you. These service providers are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any purpose other than to provide the services we request.
b) Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.
c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information as part of the transaction.
d) With Your Consent: We may share your information for other purposes with your express consent.
- Third-Party Links
Our Site may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of these other sites. We encourage our users to read the privacy policies of any site they visit.
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
- Children's Privacy
Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.
- Access and Correction of Personal Information
Under PIPEDA, you have the right to access your personal information held by us and request corrections if necessary. If you would like to access, correct, or update your personal information, please contact our Privacy Officer at [Privacy Officer's Email Address] or [Mailing Address]. We may need to verify your identity before processing your request. We will respond to your request within 30 days or inform you if additional time is required.
- Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When your information is no longer required, we will securely destroy or anonymize it.
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